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To take advantage of free admission:
Inform the staff that you have a Tourist Card and present it to them before your visit.
Your Card will be verified using a mobile device.
After successful verification of the Card, you will be granted free entry to the facility.
If you are a person with a disability, before visiting Uphagen’s House, please contact the accessibility coordinator – Paula Wilczyńska (p.wilczynska@muzeumgdansk.pl).
Information about the accessibility of the facility can be found here: https://muzeumgdansk.pl/zaplanuj-wizyte/dostepnosc-oddzialow/
If you are a person with a visual impairment, visit Uphagen’s House with an accompanying person – moving around the facility without assistance is practically impossible due to the lack of guiding paths, points of attention, orientation points, and Braille signage. The stairs are unmarked. At Uphagen’s House, you can count on friendly staff and the opportunity to touch selected exhibits – gloves and material samples are provided by the staff. Some parts of the exhibition are equipped with audiodescription.
If you are a person with a hearing impairment, before visiting Uphagen’s House, you should know that – apart from the induction loop at the ticket counter – there are not many amenities for Deaf or hard-of-hearing individuals: there is no Polish Sign Language (PJM) interpreter and no QR codes with PJM video recordings. Exhibit descriptions are available in Polish only. The staff use a Communication Card. A visit with an accompanying person is recommended.
If you are a person with a mobility impairment, you should know that Uphagen’s House does not have an elevator, and the stairs inside are steep and winding – only part of the ground-floor exhibition is accessible. That area allows relatively free movement, although there are low thresholds and narrow passages. Some information boards are mounted too high, which makes them difficult to read for wheelchair users.
The ticket office and gift shop are accessible, but the counter is too high. Staff offer assistance in climbing stairs, including carrying a manual wheelchair. The toilets on the ground floor are not adapted for wheelchair users.
If you are a caregiver of a person/child with an intellectual disability or on the autism spectrum, you should know that the facility is not fully adapted to your needs. There is no quiet room or rest area. The stairs are difficult to navigate, and the prohibition on touching exhibits may be problematic for children. The staff are kind and helpful. The visit can be interesting, but is recommended in the company of supporting persons and rather for a short time.
